Rick’s heartfelt story.
CVS Specialty patient Rick meets his CareTeam.
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Denise helps to ensure Rick has the medication and resources he needs to help manage his psoriatic arthritis, rheumatoid arthritis, and osteoporosis.
Rick Postell: I have psoriatic arthritis with psoriasis, I have rheumatoid arthritis and I have osteoporosis. I have all three critically medical conditions in my body system. I haven't missed a Ducks football game in over 40 years. The only thing I'm concerned about is I tell my doctors, "If I'm sick, get me well enough to get me on my feet so I can get to my seat and sit there and stand up and cheer for that team through the whole game. Get me back in shape. Make sure I make it."
This is Rick.
Denise Cheung: Hi Rick.
Rick Postell: Hey, Denise, how are you?
Denise Cheung: I'm good. How are you?
Rick Postell: I'm looking forward to meeting you, Denise. You feel like a family member to me because we talk on the phone.
Denise Cheung: I'm really excited to meet you, and we're going to head on over, okay?
Rick Postell: I'll see you shortly. Bye now.
Denise Cheung: Goodbye.
Rick Postell: She calls me on a regular basis when she knows I need refills. She checks with me all the time. She makes me feel so at ease, I just adore her. I thought my life was over physically, I was just going to one day not wake up. I just didn't feel good. Once they got me back on that medicine, two days later I could feel the difference. Two days later.
Hello.
Denise Cheung: Hi.
Rick Postell: Hello.
When I meet new people... I'm a hugging kind of guy, so when I like to hug heart to heart, because when you hug heart to heart, it means you care about someone.
Heart to heart.
Denise Cheung: Heart to heart.
Rick Postell: I love you. My contact with this gal is a lifesaver for me. I love her dearly for that. All of the kids in my family know and can see and tell that I'm a happier person because of her.
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