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Securely message your CVS Specialty® team.

Securely message your CVS Specialty® team.

Your CVS Specialty team is your best resource for all the information you need – whether you have concerns about your medication, or need to know the status of your order. The best way to reach them is to send a secure message.

You can message them at any time about:

  • Your medication or condition
  • Medication side effects or interactions
  • Billing and payments
  • Rx orders and refills

Send a secure message:
Send a message

Need an online account?
Register Now 

 

Getting answers to your health questions should be easy.  And with CVS Specialty™, it’s simple to send a secure message to your CareTeam, with questions on side effects, order status and more. To get started, sign in or use TouchID® to access our app. 

  • Tap the messaging icon to get started.
  • Select the topic you’d like to discuss. 
  • Then, type in your question and send.

A CareTeam member trained in your condition will respond as soon as possible. And once they reply, you’ll get a notification. Just sign back in, read the reply, and ask more questions if you’d like. 

CVS Specialty. Providing personalized support, whenever you need it.

Securely message your CVS Specialty® team.

 

Getting answers to your health questions should be easy.  And with CVS Specialty™, it’s simple to send a secure message to your CareTeam, with questions on side effects, order status and more. To get started, sign in or use TouchID® to access our app. 

  • Tap the messaging icon to get started.
  • Select the topic you’d like to discuss. 
  • Then, type in your question and send.

A CareTeam member trained in your condition will respond as soon as possible. And once they reply, you’ll get a notification. Just sign back in, read the reply, and ask more questions if you’d like. 

CVS Specialty. Providing personalized support, whenever you need it.

Securely message your CVS Specialty® team.

Your CVS Specialty team is your best resource for all the information you need – whether you have concerns about your medication, or need to know the status of your order. The best way to reach them is to send a secure message.

You can message them at any time about:

  • Your medication or condition
  • Medication side effects or interactions
  • Billing and payments
  • Rx orders and refills

Send a secure message:
Send a message

Need an online account?
Register Now 

Contact us by phone.

You can also reach us by phone. Select one of the options for phone numbers and availability.

For questions about refills, shipments or delivery, call us.  We can be reached at 1-888-346-3731 (TTY: 1-877-853-9549) from 7:00 a.m.-9:00 p.m. ET, Monday-Friday, and from 8:00 a.m.-6:30 p.m. ET, Saturday-Sunday. The on call team is available 24/7 for help after hours.

For questions about refills, shipments or delivery, call us.  We can be reached at 1-888-346-3731 (TTY: 1-877-853-9549) from 7:00 a.m.-9:00 p.m. ET, Monday-Friday, and from 8:00 a.m.-6:30 p.m. ET, Saturday-Sunday. The on call team is available 24/7 for help after hours.

For billing or payment questions, call 1-888-346-3731 (TTY: 1-877-853-9549) from 7:00 a.m.-9:00 p.m. ET, Monday-Friday, and from 8:00 a.m.-6:30 p.m. ET, Saturday-Sunday. The on call team is available 24/7 for help after hours.

For billing or payment questions, call 1-888-346-3731 (TTY: 1-877-853-9549) from 7:00 a.m.-9:00 p.m. ET, Monday-Friday, and from 8:00 a.m.-6:30 p.m. ET, Saturday-Sunday. The on call team is available 24/7 for help after hours.

For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239 (TTY: 711).

We can be reached Monday-Friday, from 9 a.m.-6 p.m. ET.

For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239 (TTY: 711).

We can be reached Monday-Friday, from 9 a.m.-6 p.m. ET.

Providing personalized care for 34 conditions.

See a full list of generic and brand-name medications offered through CVS Specialty.

View our specialty drug list